Welcome to the Worcestershire School Health Nursing Service referral information, which is part of the Starting Well Partnership
Please read the below referral criteria carefully before submitting the form:
- We accept electronic referrals from Schools, Parents, GPs and other professionals for school aged children, however if you need a word version, please email whcnhs.shnaccessandresponse@nhs.net
- We can accept telephone contact from parents for initial advice or for further referral into the service through our 1 simple number: 01905 520032
- We also have a confidential texting service for Parents via our Chat Health Parent Line (07312 263547)
- Young People can self-refer or have a text chat with a school nurse via our ChatHealth confidential texting service (07507 331750).
- All referrals will be processed by our dedicated Access and Response Team and responses will be sent to the referrer received via email. Please ensure you add your contact email address to the referral form.
- You should expect to have a response to your referral within 14 days.
Referral Exclusion Criteria
- Health related school absence referrals
These referrals cannot be considered if they are not health related.
- Growth and nutrition
Monitoring height and weight for other professionals who are already planning care.
- Emotional health and wellbeing
If a child or young person is already under the care of another service provider (e.g. Children and Adolescent Mental Health Services (CAMHS), Specialist Counselling, Wellbeing and Emotional Support Team (WEST) etc.)
If a referral to CAMHS or Community Paediatrics is required, this should be completed by whichever professional first identifies a concern - this could include the GP or school.
If there are immediate concerns around serious self-harm, psychosis, or suicidal ideation, please seek emergency advice by dialing 999, 111 or attending your nearest at A&E department.
- Bereavement
If a child or young person has already been referred to or is under the care of a specialist service.
- “Behaviour”
School-based behaviour concerns need to be addressed by school following own procedures.
More information required
- If children/young people are already under the care of specialist health services and you need further information, this should be requested from the specialist service.
- If you have any safeguarding concerns, please do not refer to this service to investigate - follow your organisation’s individual safeguarding policies, and/or make a direct referral to Worcestershire’s Family Front Door
- Please ensure that you have gained and documented consent from young person 13+ prior to submitting a referral
- Please only add one child per referral form (Siblings require separate referral forms to be submitted).
Additional information for parents, children and young people that can offer help and support
- Parenting Support Groups on Starting Well Partnership Website
- ChatHealth, text 07507331750 - Health and well-being advice and support for young people, operated by the Worcestershire School Health Nurses
- Young People support on Starting Well Partnership website
- Child and Adolescent Mental Health Services (CAMHS) (opens new window)
- CAMHS Reach4Wellbeing (opens new window) - Group interventions for children and young people with anxiety
- Paediatric Occupational Therapy (opens new window) - Sensory processing problems resources (An Advice Line (0756436633) is available on Wednesdays from 10am-3pm.
- ChildLine - Support for children and young people (opens new window) telephone: 08001111
- Young Minds (opens new window)
- Worcestershire Young Carers (YSS) (opens new window)
- Sexual Health Outreach (opens new window)
- ERIC - support and advice line for continence (opens new window)